Frequently Asked Question
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General Questions
We offer a wide range of cosmetics, including skincare, hair care, and beauty products designed to suit various skin types, concerns, and needs.
Most of our products are natural. Please check the product description for specific details about ingredients.
You can use our Skin Type Guide or take our online quiz to find the best products for your unique skin concerns and needs.
Shipping & Delivery
We currently ship in UAE only.
Standard shipping typically takes 2-5 business days.
Once your order is shipped, you’ll receive a confirmation message and the shipment company details.
Orders & Returns
Orders can be modified or cancelled within 2 hours of placement. Contact our customer support team at infor@nyssa.ae as soon as possible.
We offer a 7-day return policy for unopened and unused products. Visit our Returns & Refunds page for more information.
Please contact us within 7 days of receiving your order with your order number and photos of the damaged or incorrect item. We’ll make it right!
Product Ingredients & Safety
All our products are formulated for sensitive skin, but we recommend conducting a patch test before use to ensure compatibility.
You can find the ingredient list on each product’s detail page under the “Ingredients” section.
Promotions & Discounts
Yes! Sign up for our newsletter and get 10% off your first order.
Yes, join our rewards program to earn points on every purchase and redeem them for discounts. Learn more here.
Contact Us
You can reach us at info@nyssa.ae or call us at +971501444351. Our customer service hours are available from 10 AM to 10PM.
